Privacy Policy

Last updated: April 2026

Collection of Personal Information

We adhere to the National Privacy Principles relating to the collection, use, and disclosure of personal information. All information collected from you is required either to meet the requirements of State legislation regarding the maintenance of a guest register, for fire safety reasons, for billing purposes, or for any other purpose stated in this Privacy Policy.

We will not make this information available to any third party without your prior consent, except where required by law or to enforce our collection of amounts owing by you.

You must advise us if any of your registration details are incorrect.

Data Retention and Access

Personal data will be retained for the minimum length of time required to comply with taxation and accounting requirements, usually seven years. Any personal data is accessible only by our authorised personnel.

A charge will be levied if a copy of your registration details is required after six months from your departure. Copies (other than electronic data) are not available after two years.

We will not knowingly permit any misuse of this data.

Use of Information

You consent to and authorise Artel Apartments to collect, use, and disclose your personal information for the purposes of administering your booking and providing you with any services associated with your booking.

You consent to information provided to Artel Apartments as part of your booking being used for the purpose of informing you about offers and promotions relating to Artel Apartments.

Artel Apartments will not provide or disclose any information you have provided to any person other than a related body corporate without your prior written consent.

Your Rights

Upon request, and to the extent permitted or required by law, Artel Apartments will provide you with access to and/or the ability to correct your personal information. Only the person who made the booking will be entitled to access and/or correct personal information pertaining to that booking.

Acceptance

Your acceptance of Artel Apartments' offer of accommodation is on the terms and conditions outlined above.

Contact

If you have any questions about this privacy policy or how your personal information is handled, please contact us by email at info.brunswick@artelgroup.com.au or by phone at 03 9454 3863.